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Frequently Asked Questions (FAQ’s)

Is this Electrocardiogram (ECG) monitoring a new research method?

No. The first rudimentary heart electrocardiogram measurements (electrocardiogram or ECG) were made for more than 100 years ago. 24-hour ECG is most commonly known as Holter- monitoring, according to its inventor Norman Holter who came up with a telemetric monitoring of the heart in 1949.

Is it safe?

Yes. Both the HeartBug-recording device and the software required to conduct the data analysis, have been designed and manufactured according to the current medical device standards and regulations, and they are very safe. Electrocardiographic assessment is not invasive does not involve sending electricity into the body, but rather refers to the process of measuring the electrical signals and activity of the heart with a device especially designed for the procedure.

Is the assessment reliable?

Yes. HeartBug and the analysis services are in line with both the EU Medical Device legislations and the United States FDA regulations. However, HeartBug has not been registered as a medical device. Why? Simply because we want to make the ECG scanning accessible to everyone, not only for medical professionals. Super-ECG, the parent company will launch a similar device, which will be registered as the medical device and will be used by cardiologists to study their patients.

How do I interpret the results?

There is a database on our site, which widely presents comparing information and describes the most typical findings. It also covers a large part of the arrhythmic findings, and you can easily compare your own results to the classifications formed based on a truly extensive sample base. Please note that the report is not a replacement for proper medical diagnosis and you must not use this report as an alternative to medical advice from your doctor or other professional healthcare provider. The automated analysis may not necessarily be able to detect all the abnormalities from the data. If the report you have received gives a reason to suspect you are suffering from arrhythmia, please contact your GP. The Heartbug is an excellent device designed for screening, monitoring and detection of Cardiac arryhtmias.

My report shows there are signs of arrhythmia in my ECG. What do I do next?

Please contact your GP taking the report and the research diary with you. Take the material with you: your doctor can easily view the delivered PDF-report and choose how best to proceed.

Why is a PC needed for the assessment?

The Heart Bug’s battery requires a computer’s USB port for charging. The kit comes with an USB cable. In addition, the data registered by the HeartBug will be uploaded via your PC onto the SuperECG server. The HeartBug will function normally, and charging will be possible, regardless of the operating system (Windows, Mac or Linux).

Can more than one person use the same HeartBug?

HeartBug can be used by more than one person. However, different individuals’ research data cannot be distinguished according to the download date. Each person must use a new set of electrodes, but for hygiene reasons we recommend wiping the HeartBug with a disinfectant in-between assessments.

Why does the device come with an already existing file?

HeartBug comes with a test file procuded at the factory. In order to start the measurement the Heart Bug has meet two criteria: 1. The battery must be fully charged. 2. A file called ecgfile.dat must not exist on the HeartBug memory. When the battery is fully charged, and the file is removed, disconnect the USB cable to launch a 15-minute ECG-waveform-display, after which the test will start. This way the device will not need any buttons to work. There a no buttons to reduce the possibility of a recording error.

Can I save an old file?

Yes. You can save it on the PC connected to the HeartBug, for example. The HeartBug, however, must not have a file called ecgfile.dat on it in order to launch a new registration session.

How can I have a wash with Heart Bug?

In in such a way that HeartBug will not get wet. We recommend the following:

  • Give yourself a good rinse before starting the registration to avoid having to have a wash during registration.
  • Save any physical exercise until the end of the registration, you can then stop the recording at the end of it, remove HeartBug and have a wash.
  • If you do want to have a wash during the registration process, you can detach the electrode cables from the electrodes and place HearBug at a distance away from yourself and re-attach them afterwards. If the electrodes will not stay in their place when wet, you use new electrodes.

How does the service safeguard the clients’ privacy?

The file has a special format and other data is transmitted encrypted. Our service does not ask for more than the necessary information to form the report. Using the service anonymously is also possible by leaving out your personal e-mail address when uploading files on the server. In this case, the report will have to be saved immediately on your own computer.


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